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NOTE: If you are a legacy customer or signed up before August 2005 and have not yet upgraded to the new system, please go to the following link and submit the form or call our sales line at 818-728-1128 ext 107 to upgrade now.

http://www.1dollarhosting.com/upgrade.shtml

Please read the FAQ's below. There is a good chance that you will find a solution there.
If you require further support please complete the contact form.

How do I upload my website?
Do you support Front Page Extensions?
What is the full server path to PERL?
What is the full server path to Sendmail?
What is the full server path to my cgi-bin?
How do I reference my cgi-bin in my html code?
What do I call my homepage?
Can I upload or publish before my domain name has been transferred?
How can I check to see if a domain name is taken?
Who bills me for my domain name?
Do you support Server Side Includes (SSI)?
Where can I learn more about HTML?
Where can I get some free PERL scripts?
Do you support foreign domains?
What if I need more disk space?
What is your policy on adult oriented websites?
How often do you back up your servers?
Do you allow anonymous file uploads?
How many email aliases can I have?
Do I get my own cgi-bin?
Can I have secondary domain name (secondary.domain.com)?
Are file names case sensitive?
How can I set-up email forwarding or additional email accounts?
How do I set-up my email software?
Do your servers support Flash & RealAudio?
Do I have to pay the set up fee for each domain name that I host with you?
What are your Nameservers?
How do I cancel my account?
How do I upgrade my account to the new system?


 

How do I upload my website?
You need to have an FTP program on your computer. We recommend CuteFTP, WSFTP and Transmit for Mac, you can get these programs at http://www.download.com. Search for ftp client. You will need to configure the program with the host name of our server, your username and password. This information will be provided to you after you sign up.

When you login to our server using this program you will see six folders. The folders are etc, mail, public_ftp, public_html, tmp and www. Place your web pages into the public_html folder. Name your homepage index.html. Any cgi scripts you wish to use must be uploaded into the cgi-bin using ASCII mode. You will find this setting in the "File" menu of CuteFTP under "Transfer Type". The logs folder stores the server log information of your website.

Do you support Front Page Extensions?
Yes we do on the "Plus Package" and above., versions '98, 2000 and 2002.

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What is the full server path to PERL?
The full path to PERL on our servers is /usr/bin/perl

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What is the full server path to Sendmail?
The full path to Sendmail on our servers is /usr/sbin/sendmail

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What is the full server path to my cgi-bin?
The full path to your personal cgi-bin is /YourDomainName.com/cgi-bin.

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How do I reference my cgi-bin in my html code?
The url to your cgi-bin is http://YourDomainName.com/cgi-bin/ScriptName.cgi or you can just use /cgi-bin/ScriptName.cgi.

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What do I call my homepage?
Your homepage file must be named index.html or index.shmtl (if you are using server side includes)

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Can I upload or publish before my domain name has been transferred?
If you are not using Front Page then you may FTP your files using 209.134.25.160 as the server host name instead of your domain name. If you are using Front Page to publish your website then you will have to wait until your domain name is pointing to us because the publish feature will only work when your domain name is pointing to our servers.

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How can I check to see if a domain name is taken?
Click here to search availability.

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Who bills me for my domain name?
If you order your domain name from our website you will be billed by us.

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Do you support Server Side Includes (SSI)?
Yes we support Server Side Includes. Any page that you have that contains SSIs must have the .shtml file extension.

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Where can I learn more about HTML?
There are hundreds of websites on the net that offer free tutorials on HTML programming, try searching the web for HTML tutorials, Barebones is a great site that we recommend for beginners.

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Where can I get some free PERL scripts?
One of the best resources on the net for free PERL scripts is the PERL Archive.

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Do you support foreign domains?
Yes.

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What if I need more disk space?
You can upgrade your hosting plan to the higher plan that fits your needs.

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What is your policy on adult oriented websites?
1dollarhosting does not allow adult websites. Please visit Web Country for adult hosting packages.

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How often do you back up your servers?
Our servers are backed up regularly.

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Do you allow anonymous file uploads?
No.

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How many email aliases can I have?
Unlimited email alias' forwarded to your 1dollarhosting email box are free. If you require email alias' to another email box, you will need to upgrade your plan.

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Do I get my own cgi-bin?
Yes with the "Plus Plan" or higher. For details click here.

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Can I have secondary domain name (secondary.domain.com)?
Yes, secondary domain names are available on the Silver Plan or higher. Please contact us for details.

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Are file names case sensitive?
Yes, if you name a file MywebPage.html then you have to reference that page as MywebPage.html If you reference the page mywebpage.html it will not work.

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How can I set-up email forwarding or additional email accounts?
You can manage all of your emails in our Control Panel.

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How do I set-up my email software?
You will need the following information to program an email client such as Microsoft Outlook Express or Eudora etc. with your email details:

POP3 server (incoming mail): mail.YourDomainName.com
Username: your full email address
Password: YourPassword
SMTP SERVER (outgoing mail): Your ISP's This will be something like smtp.sbcglobal.net or smtp.socal.rr.com

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Do your servers support Flash & RealAudio?
Yes.

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Do I have to pay the set up fee for each domain name that I host with you?
Yes. Set up fees are per domain name hosted.

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What are your Nameservers?
ns1.powerfuldns.com & ns2.powerfuldns.com

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How do I cancel my account?
Complete the cancellation form located here . This is the only way to cancel and be removed from our automated billing system. You should also review our Terms of Service and Acceptable Usage Policy.

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How do I upgrade my account to the new system?
If you are a legacy customer or signed up before August 2005 and have not yet upgraded to the new system, please go to the following link and submit the form or call our sales line at 818-728-1128 ext 107 to upgrade now.

http://www.1dollarhosting.com/upgrade.shtml

 
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